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Noticeboard

Bank Holiday Weekend - Monday 29th May 2017:

A reminder to our patients that all of our surgeries will be closed on Monday 29 May 2017 (Bank Holiday Monday).

The Ilfracombe and Combe Martin surgeries will reopen at 8.30am on Tuesday 30 May 2017, with Woolacombe opening at 8.30am on Wednesday 31 May 2017.

Our telephones are likely to be very busy on Tuesday 30 May and would ask for your patience whilst we deal with these calls.

Contact Details:

Are your contact details up to date? particularly your Mobile Number?

From time to time we may need to contact you quickly and if your details are out of date it can mean there is a delay. Check your details with the receptionist the next time you're in the surgery, or when you telephone to make an appointment.

You can also check and change your contact details Online through SystmOnline.

Please don't forget to change your childrens details if they use your mobile or landline number

One Small Step

Whether you’re looking to quit smoking, lose weight for that special occasion, become more active or reduce your alcohol intake, you've come to the right place.   OneSmallStep is a tailored service for the people of Devon. 

Visit https://www.onesmallstep.org.uk/ for further details.

Woolacombe Winter Surgery Hours

Please note - due to a drop in demand from patients, the Woolacombe Surgery will be closed every Tuesday from 1st February 2017.  Woolacombe patients are advised that they can attend either the Combe Martin or Ilfracombe Surgeries if necessary.

From 1st February 2017 the Woolacombe Surgery will  be open:

Monday, Wednesday, Thursday & Friday from 08:30am - 13:00.

Named Allocated GP

You may be aware that from April 2015 all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

 

The allocated named GP will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

You do not need to take any further action. If you wish to be told the name of your named GP, please ask the receptionists when you are next in the surgery or call the surgery on 01271 863119.  Alternatively this information is available on the top right hand side of your repeat prescription slip.

If you are unhappy with the named doctor allocated to you and have a genuine concern that this doctor will not be best placed to undertake the responsibilities assigned; then you can ask to be reallocated to another doctor.

Blood Clinics (Phlebotomy)

We now run a drop in Phlebotomy session most weekday's from 8.30-9.30am for all routine blood tests requested by your GP or Hospital.  If you require a blood test, please pop into the surgery during this time and advise the receptionist you are here for the drop in bloods clinic and they will take your details and mark you in.

Unfortunately we can not do Chronic Disease blood tests in the drop in session.

Chronic Illnesses

We offer our patients with high blood pressure regular health screening, and hold specialist clinics for asthma, diabetes, heart disease and COPD.  We do perform minor surgery but if you need specialist advice or treatment you will be referred to hospital.

Stop Smoking Support

Available from our fully trained healthcare assistants; please contact reception for details.

Travel Advice & Vaccinations

We offer a travel service for patients planning holidays abroad. Please be aware that some travel vaccinations are not available free within the NHS and a charge will be made which a patient will need to pay prior to vaccinations being administered. More information is available on the above tab.

Family Planning/Well Woman

Family Planning is provided by all GPs during normal surgeries and we can offer a full range of contraceptives services according to your needs.  In addition, our practice nursing team are able to offer well woman services, and are happy to see and advise patients on a range of healthcare matters. 

Child Health

There is a programme of child development checks run in conjunction with the health visitors, and you will be invited to attend the surgery when your child’s immunisations are due.

Minor Injuries

Minor injuries  such as falls, nosebleeds, burns, sprains and strains, sunburn, sore eyes, splinters, cuts and scratches, stings and bites are treated at the Minor Injuries Unit at the Tyrrell Hospital, telephone 01271 863448.

Same Day Service

We now have a same day service for patients who have a minor illness or injury.  When you contact the surgery the receptionist will ask you a few questions to establish whether we can help you more efficiently in the same day clinic.  They will then take your contact details and the Duty Doctor or Nurse will contact you.  Often advice can be given over the phone, however if they feel you need to be seen they will offer you an appointment that day to come in.

Here is an example of some of the medical issues which can be treated by the same day service:

  • Injuries such as: bumps, cuts bruises and sprains
  • Skin rashes such as: ringworm, cold sores, warts, herpes, verruca’s, boils, bites, stings, sunburn, impetigo, head lice, eczema, infected cuts, shingles, in-growing toenails, moles and mouth problems (ulcers)
  • Ear Nose and Throat issues such as:  sore throat, tonsillitis, ear ache, colds and flu, sinusitis, cough, acute asthma, fever, hay fever, nosebleeds. 
  • Eyes such as: sore eyes, styes, conjunctivitis. 
  • Abdomen or stomach pain such as: abdominal pain, diarrhoea & vomiting, urinary tract infections, balanitis (sore penis), indigestion, constipation, threadworms, cystitis, itchy bottom.
  • Head, Back and Neck Pain such as: headache, dizziness, neck pain, back pain
  • Women’s Health issues such as: emergency oral contraception, urgent pill questions, vaginal discharge, and mastitis in pregnancy.
  • Mental Health issues such as: panic attacks, hyperventilation
 
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