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Noticeboard

Bank Holiday Weekend - Monday 29th May 2017:

A reminder to our patients that all of our surgeries will be closed on Monday 29 May 2017 (Bank Holiday Monday).

The Ilfracombe and Combe Martin surgeries will reopen at 8.30am on Tuesday 30 May 2017, with Woolacombe opening at 8.30am on Wednesday 31 May 2017.

Our telephones are likely to be very busy on Tuesday 30 May and would ask for your patience whilst we deal with these calls.

Contact Details:

Are your contact details up to date? particularly your Mobile Number?

From time to time we may need to contact you quickly and if your details are out of date it can mean there is a delay. Check your details with the receptionist the next time you're in the surgery, or when you telephone to make an appointment.

You can also check and change your contact details Online through SystmOnline.

Please don't forget to change your childrens details if they use your mobile or landline number

One Small Step

Whether you’re looking to quit smoking, lose weight for that special occasion, become more active or reduce your alcohol intake, you've come to the right place.   OneSmallStep is a tailored service for the people of Devon. 

Visit https://www.onesmallstep.org.uk/ for further details.

Woolacombe Winter Surgery Hours

Please note - due to a drop in demand from patients, the Woolacombe Surgery will be closed every Tuesday from 1st February 2017.  Woolacombe patients are advised that they can attend either the Combe Martin or Ilfracombe Surgeries if necessary.

From 1st February 2017 the Woolacombe Surgery will  be open:

Monday, Wednesday, Thursday & Friday from 08:30am - 13:00.

Named Allocated GP

You may be aware that from April 2015 all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.

 

The allocated named GP will have overall responsibility for the care and support that our surgery provides to you. This does not prevent you from seeing any GP in the practice as you currently do.

You do not need to take any further action. If you wish to be told the name of your named GP, please ask the receptionists when you are next in the surgery or call the surgery on 01271 863119.  Alternatively this information is available on the top right hand side of your repeat prescription slip.

If you are unhappy with the named doctor allocated to you and have a genuine concern that this doctor will not be best placed to undertake the responsibilities assigned; then you can ask to be reallocated to another doctor.

SystmOnline

Book an Appointment & Order Repeat Medication Online with the SystmOnline Patient portal.

  • Book SystmOnlineadvert& cancel appointments
  • View booked appointments
  • Request prescriptions
  • Complete questionnaires
  • View your Summary Care Record

SystemOne Online gives patients more access, even when out and about.  If you have already registered to use this service then please CLICK HERE to log in.

If you would like to join up, or for more information, please contact us and we will be happy to provide the necessary details.

Please note it may take up to 24 hours to register your details on the system.  We therefore suggest waiting until the following day after you have received your log in details to access the service for the first time, or if you have forgotten your username or password.

Please note we suggest you make a record of your username and password, however if you have misplaced these or you receive a log in error message, please contact us to reset your details.

We also enclose a copy of our SystmOnline Patient help sheet, which we hope will assist you in using the program.  Please click the below link to view.

SystmOnline User Guide

SystmOnline App

TPP are pleased to announce that SystmOnline is now available to patients as an app for iPhones, iPads and other Apple devices running the iOS operating system. The app is listed on the App Store and is free to download. To download the app, search for "SystmOnline" in the app store.

Patients can use their existing SystmOnline login details to access the online services offered by your organisation via the app.

The app provides a quick and easy way to change your contact details, order repeat prescriptions and book & cancel appointments.  Please note that the App provides only the basic functions for SystmOnline and you may need to log on via your PC for more advanced tasks.

A PDF guide explaining the necessary configuration in SystmOne and the differences between the SystmOnline app and website will be published shortly.

REMEMBER IF YOU USE THIS SERVICE TO BOOK AN APPOINTMENT AND NO LONGER NEED IT YOU CAN ALSO CANCEL IT ONLINE OR CALL US SO SOMEONE ELSE CAN USE IT.

 

 



 
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